Help
Picklematic Support
Help with Picklematic on iPhone and Apple Watch.
Contact us. Email turhan@teddyapplabs.com and describe what happened. For a technical problem, include your app version, iOS or watchOS version, and the steps that led to it. Do not send passwords, payment details, or Sign in with Apple tokens.
Purchases and subscriptions
Use Restore Purchases in Picklematic if you already bought Pro but the app does not recognise it. Apple handles billing, subscription cancellation, and refunds. You can manage a weekly subscription in your Apple ID settings and request a refund through Apple's Report a Problem service.
Account and privacy requests
An account is optional. You can delete your account and synced match history from Settings inside the app. If you need help accessing or deleting data, email us from the address connected to your account. See the Privacy Policy for details.
Scoring help
Picklematic supports side-out and rally scoring, singles and doubles, one game or best-of match lengths, and 7-, 11-, 15- or 21-point games on iPhone and Apple Watch. Use Undo to step back a rally, or pause a match and resume it later.
Before you write
- Update Picklematic and your device to the latest available versions.
- For a Watch problem, confirm the iPhone and Apple Watch are paired and nearby.
- For a purchase problem, try Restore Purchases while connected to the internet.